PRESS RELEASE
FOR IMMEDIATE RELEASE

0-800 1-401-156: Toll free service for indo.com's guests in Bali

Denpasar - May 11, 2001. Today, indo.com launches 0-800 1-401-156, a toll free service for indo.com's guests in Bali, offering ground assistance and customer service for people who arrange their travel and book their vacations through http://www.indo.com. It is designed to handle and resolve any inquiries, questions, and complaints from indo.com's guests.
"This is the first time that Bali offers a toll-free customer assistance service to visitors of our wonderful island. Travelers who arrange their travel and book their vacations using our http://www.indo.com portal can be assured that there will be somebody immediately accessible on the ground, should they have inquiries or need assistance of any kinds while in Bali." says Eka Ginting, CEO of indo.com. "We hope to raise the standard of service in the tourism industry to another level."
Initially available six days a week during working hours, the service has a very simple mission: we should know the answer to guests' inquiries or know people who know the answer. "Our service creed is simple: we should be able to handle inquiries as simple as 'what is the best dance club in town?' to as complex as 'my husband died in Kuta last night, so how do I ship him home?'", continues Eka.
So remember, if you book on http://www.indo.com and you have a problem in Bali, just call 0-800 1-401-156.

About Indo.com
Established since 1995, indo.com, or more popularly known as Bali Online, is the leader of Internet travel to Bali and Indonesia. Deeply enmeshed in the Internet, indo.com enjoys over 17,000 links from other sites pointing to its site, from the world's largest sites like America Online as well as from the biggest travel companies like American Express and SABRE of American Airlines. indo.com has a large number of audience, accumulating to over 10 million people, generating hits around 12.5 million per month and reservation requests amounting to 60,000 room nights in 2000.

indo.com operates in two cities, Bali and Jakarta. Backed by a team of more than 100 professionals, the company strives to provide the highest quality services and products for travelers to Indonesia. For additional information on indo.com or the services that they offer, visit their Web site at http://www.indo.com or call Franky at Jakarta office (62-21) 798-4290 and Dewi at Bali office (62-361-728790).